As part of the fight against digital exclusion, Age Action’s Getting Started programme delivers training on computers, the Internet and mobile phones to people over the age of 55. Since 2006 Age Action has trained over 11,000 older people in 12 counties with the assistance of thousands of volunteer tutors. The training takes place in small classes and groups and runs in libraries, community centres, family resource centres, corporate offices, and housing complexes for older people. Miriam Gormally met Sheila Goss, a learner and Ann O’Brien, a volunteer at their headquarters in Dublin. Sheila began by explaining why she decided to learn.