Additional Information – Frequently Asked Questions

How do I register to have an account with Soul Waves Radio?

Simply click on the ‘Login/Register’ button on the top right corner of the Homepage and on the pop up box, click ‘Register’. Fill in the relevant details and click the button ‘Register’. You will then be sent a confirmation e-mail. Click on the provided link and sign-in to Soul Waves Radio.

How do I change my password to something I will easily remember?

When you register with Soul Waves Radio, your password will be sent to your e-mail address. Simply copy and paste this password in the space for password provided behind the ‘Login/Register’ link.

Now you are signed in. On the top right corner you will now see a button called ‘My Account’. Click on this and when your account page opens, click on the ‘Change your password’ link and follow the instructions.

How do I download an audio file from the current interviews?

Register with Soul Waves Radio and sign-in. Click on the title of the interview you would like to download. You are brought to a page giving a player and more information about the interview. On the player, right click on the ‘DL’ button and save the file to your device.

How do I listen to or download audio files from the archive?

Sign-in to Soul Waves Radio. On the top right corner of the page you will now see an extra link called ‘My Account’. In order to listen to or download an archived file, you must first purchase credits.

How do I purchase credits?

On the drop down menu from the ‘My Account’ tab you will see 3 options – Shop, My Files, My Cart. Click on ‘Shop’. On this page, you need to select one of the packages on offer and follow through to the Cart and Checkout. On the Checkout page, fill in the necessary details and choose a method of payment. Once you have placed your order and when Soul Waves Radio has received payment, you will then have credits at your disposal.

How do I download a purchased file to my MP3 player?

Sign-in to Soul Waves Radio and select a file from the archive. The name of this file will then appear on the list in the ‘My Files’ area of your account. Once you have selected a file, you can either listen to it on the site or download it to your MP3 player. You don’t have to use all your credits at once.

How do I subscribe to receive the weekly newsletter?

From the Homepage of Soul Waves Radio, enter your e-mail address and your name in the fields provided and click on the blue link ‘Subscribe to our Newsletter’. You will then receive a confirmation e-mail and once you have confirmed your address, you will receive the newsletter each week, with details of the latest uploaded interviews and links directly to those interviews on the Soul Waves Radio website